How can we help?
Creating your organisation
Sign up, verify your email, and complete the 5-step onboarding wizard to create your organisation.
Inviting your team
From Administration → Users, invite teammates by email and assign roles.
Choosing modules
Activate only the modules you need; you can enable more at any time from Administration → Modules.
Navigation
Every module lives in the sidebar; use search to jump anywhere.
Importing students
Use the CSV template on the Students page to bulk import.
Opening a shift
Cashiers open a shift with an opening float, then close with a Z-read.
Registering a member
Members → Add member → capture KYC and next-of-kin.
Getting an API key
Merchant → API Keys → Create key; keep the secret safe.
Editing chart of accounts
Accounting → Chart of Accounts → Add or edit account codes.
Running payroll
Payroll → New run → preview → approve → post.
Setting up a pipeline
CRM → Pipeline → Configure stages, probability and owners.
Suspending a subscriber
Subscribers → Actions → Suspend; grace period applies per package.
Managing your subscription
Administration → Billing to change plans and see invoices.
Two-factor authentication
Enable 2FA from your profile settings for phishing-resistant sign-in.
Payments not reflecting
Check Financial → Event Monitor to trace a payment through the ledger.
Ready to run your organisation on Stars Platform?
Start a free trial or book a personalised demo with our team.