Security & Trust
Security is not an upsell
This page is maintained by Citycom Digital Stars to answer common security and privacy questions about Stars Platform.
Data protection
Every organisation runs in its own isolated tenant, protected by row-level security across every table.
Encryption
TLS 1.2+ for all traffic in transit; AES-256 for data at rest.
Authentication
Email + password with optional 2FA, plus OAuth via Google, Microsoft and other providers.
Permissions
Role-based access control per organisation with granular, auditable roles.
Backups
Automated encrypted backups with point-in-time recovery.
Audit trails
Every meaningful action is captured in a searchable audit log.
Privacy
How we handle personal data.
Terms of Service
Our customer agreement.
Cookie policy
How we use cookies.
Acceptable use
What's allowed on the platform.
System status
Live platform status.
Responsible disclosure
Found a security issue? Please email security@citycom.live. We respond within one business day.
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